Processing times : 

Since one person hand creates all the products + Shipping , the processing times are from 3-7 Business Days. 

Business Days do NOT include weekends, federal/Personal holidays. 

Due to high volume, Processing times may be extended. This includes sales and backorder if needed. 

Cancel order: 

You have up until 24hours to cancel your order. 

Returns: 

No returns under any circumstances! If you have any issues with your order, email us with pictures as proof ASAP. 

Wrong Address for order: 

If the wrong address was listed during check out, Email us within 24 hours of the order 

The order will have to be cancelled & the order will have to be placed again. 

Business hours: 

Thursday, Friday, Saturday, Sunday & Monday:  4:30pm-10pm 

Tuesday & Wednesday:  10am-10pm 

WE ARE CLOSED ON HOLIDAYS 

Response Time: 

Emails will be replied to within 1-3 business days! 

Payments: 

We accept all Major debit & Credit cards. Paypal will never be accepted. 

 

WHEN CHECKING OUT, YOU AGREE TO ALL DIVERGENT GLOW LLC POLICY & PROCESSING TIMES.